Contact information

Get in Touch with Us

We love hearing from our customers! Whether you have a question about your order, need assistance with a product, or just want to say hello, we’re here to help.

📧 Email: hello@chillbeam.com

🗄️ Business inquiries: sales@chillbeam.com

📍 Address: ChillBeam LTD, 85 Great Portland Street, First Floor, London, W1W 7LT

Partnerships: partnerships@chillbeam.com

Our customer support team is dedicated to ensuring you have the best experience with Glowmad. We aim to respond to all inquiries as quickly as possible.

Returns & Exchanges

We want you to love your lamp, but if you need to make a return, we’re here to help! Before sending anything back, please reach out to us at hello@chillbeam.com, and our team will guide you through the return process step by step.

We’ll provide you with all the necessary details to ensure a smooth and hassle-free return. If you have any questions about our return policy, don’t hesitate to ask!