Contact information

Get in Touch with Us

We love hearing from our customers! Whether you have a question about your order, need assistance with a product, or just want to say hello, we’re here to help.

📧 Email: hello@chillbeam.com

🗄️ Business inquiries: sales@chillbeam.com

📍 Address: ChillBeam LTD, 85 Great Portland Street, First Floor, London, W1W 7LT

Our customer support team is dedicated to ensuring you have the best experience with Glowmad. We aim to respond to all inquiries as quickly as possible.

Returns & Exchanges

We want you to love your lamp, but if you need to make a return, we’re here to help! Before sending anything back, please reach out to us at hello@chillbeam.com, and our team will guide you through the return process step by step.

We’ll provide you with all the necessary details to ensure a smooth and hassle-free return. If you have any questions about our return policy, don’t hesitate to ask!